Pricing, explained
This page shows the arithmetic behind feedback-tool pricing models. FeatureJet costs $15/month or $119/year, flat — unlimited boards, posts, and voters, with the API, both SDKs, and hosted MCP included. Most alternatives meter something: tracked users, teammate seats, boards, or active ideas, so the bill grows as your feedback grows. Below we start with why we price this way, then lay out each model, work one honest example at 1,000 voters, and cover the cases where a metered model is genuinely the better buy.
A board with 1,000 voters
FeatureJet: $15/month
Same price at 100 voters or 10,000. $119/year if you pay yearly.
Metered tools: $29–$275+/mo
Depending on what gets counted — tracked users, seats, boards, or ideas. Arithmetic below, sources linked.
Why flat, really
We're not greedy. We're not a big corporation. We're not trying to squeeze our users for every possible cent. We build because we love making things that bring people joy — a board that makes someone's day when the thing they asked for ships.
Flat pricing is what that looks like as a number: one price, no meter watching your success, no basics held back for a higher tier. The arithmetic below still has to work — and it does — but the price came from the values, not the other way around.
The models
Every feedback tool has to pick what grows the invoice. As of July 2026, per their public pricing pages, the popular tools in this category use four different meters — each reasonable on its own terms, and each worth understanding before you commit a public board to one.
Canny prices by “tracked user” in 100-user increments: the free plan covers 25 tracked users, then Core is $19/mo and Pro $79/mo billed yearly. Every person who interacts with feedback counts toward the meter, so a successful public board raises the bill.
Featurebase charges per seat — $29/seat/mo on Growth or $59/seat/mo on Professional, billed annually — so voters are free but teammates are not. AI resolutions are metered at $0.49 each, branding removal is a $69/mo add-on, and MCP plus API access sit on the Professional tier.
Nolt reportedly charges $29/mo per board on annual billing, with no free plan. Predictable for one product; the meter turns when you want separate boards for separate products or audiences.
Frill's $25/mo plan caps the board at 50 ideas; unlimited ideas requires the $49/mo plan, and debranding is a paid feature. The cap meters the thing a feedback board exists to collect.
At a glance
Figures below are as of July 2026, per each vendor's public pricing; Nolt figures and the Canny 1,000-user estimate come from third-party sources, so treat them as reported rather than quoted. A dash means our sources didn't cover it.
Sources: Canny pricing, Featurebase pricing, Nolt pricing, and Frill pricing. Vendors change pricing — verify current terms before purchasing.
Worked example
Say your product takes off and 1,000 people have voted or posted on your feedback board. Here is the honest arithmetic, as of July 2026, per each vendor's public pricing.
On FeatureJet: $15/month, or $119/year paid yearly (about $9.92/month effective). The number of voters never appears on the bill, so the math ends here.
On a tracked-user meter (Canny): those 1,000 people are tracked users, billed in 100-user increments above the free plan's 25. Third-party pricing math puts 1,000 tracked users at roughly $275+/month — around $3,300 a year, versus FeatureJet's $119. We didn't compute that figure ourselves, so treat it as an estimate and check Canny's calculator for your exact count.
On a seat meter (Featurebase): 1,000 voters cost nothing extra — the meter is your team. Five teammates on Growth is 5 × $29 = $145/month billed annually; on Professional (where MCP and API access live) it's 5 × $59 = $295/month. Branding removal adds $69/month, and each AI resolution adds $0.49. For a two-person team that never touches the add-ons, this model can be reasonable.
On a board meter (Nolt): reportedly $29/month per board on annual billing. One product, one board: fine. Separate boards for your app, your API, and a beta program would be a reported $87/month.
On an idea cap (Frill): 1,000 engaged voters will generate more than 50 ideas, so the $25/month plan runs out and unlimited ideas costs $49/month.
The honest part
Flat pricing is not a moral position — it is a fit. Metered pricing exists because for some buyers the meter tracks real value, and pretending otherwise would be spin.
If 25 tracked users covers you, Canny's free plan costs less than we do. A meter you never hit is a discount, and we'd rather say so than have you find out later.
A $0.49 AI resolution that genuinely deflects a support ticket is cheap — that meter tracks value delivered, not audience size. If AI-assisted support is the job you're hiring for, usage pricing there is fair.
SSO, Jira and Salesforce integrations, granular permissions, and dedicated support are expensive to build and serve. Per-user pricing funds them. If those are hard requirements today, buy the tool whose meter pays for them.
Flat pricing fits when the thing growing is your audience, not your team — a public board whose success shouldn't trigger a pricing-page re-read. That's the product we chose to build, and one plan is the honest shape for it.
Questions, answered
FeatureJet is $15/month or $119/year, flat. One plan includes unlimited boards, posts, and voters, plus the API, both SDKs, and the hosted MCP server. Nothing on the bill is metered.
On FeatureJet, $15/month — voter count never changes the price. As of July 2026, per their public pricing: Canny prices by tracked user in 100-user increments, and third-party estimates put 1,000 tracked users at roughly $275+/month; Featurebase bills per teammate seat ($29–$59/seat/month, billed annually) rather than per voter; Nolt reportedly charges $29/month per board; and Frill's $25/month plan caps at 50 ideas, with unlimited ideas at $49/month.
Because the price is a values statement, and the math still works at $15. We're a tiny team, not a big corporation, and we're not trying to squeeze users for every possible cent. A feedback board is inexpensive to serve, so we set one flat price with nothing metered and no basics held back for a higher tier — and a public board full of happy voters is our best marketing anyway.
When your usage fits a free tier (Canny's free plan covers 25 tracked users), when a metered action replaces real labor (a $0.49 AI support resolution that deflects a ticket can be worth far more than $0.49), or when you need enterprise workflow depth — SSO, CRM integrations, granular permissions — that per-user revenue funds. Flat pricing wins when feedback volume grows faster than your team or budget.
Our own public board at feedback.featurejet.com runs on the product — browse it as a voter to judge exactly what your customers would get. If FeatureJet is not right for you, email us within 14 days of your first charge for a full refund.
FeatureJet is $15/month or $119/year for unlimited boards, posts, and voters — API, SDKs, and hosted MCP included. Browse our live board first, then compare us tool by tool.