Primary job
- FeatureJet
- Customer-facing feedback loop
- Linear
- Internal product development and execution
FeatureJet vs. Linear
FeatureJet vs. Linear: the public feedback loop or the product operating system?
Linear runs the work. FeatureJet runs the customer-facing loop. Choose the focused surface your users can see, or use it alongside Linear when your team already manages execution there.
The short answer
Choose FeatureJet
When customers need a public place to suggest, vote, follow, and hear back.
Choose Linear
When your team needs a deep internal system for planning, issues, projects, releases, and engineering work.
Honest positioning
FeatureJet is not trying to rebuild Linear.
Linear has evolved well beyond issue tracking. Its Customer Requests product connects feedback and customer context to internal issues and projects. FeatureJet stays deliberately focused on what customers touch and what small teams need to communicate in public.
Linear turns requests into internal context
Customer Requests can attach feedback to issues and projects, create customer records, use revenue or tier attributes, and accept requests through supported integrations.
FeatureJet turns requests into public participation
Customers can submit ideas, verify their email, vote, comment, watch statuses, browse a roadmap, and receive the shipped answer without joining your internal workspace.
The products can be complements
Keep product execution in Linear and use FeatureJet for the public board and communication loop. Today, that handoff is manual or built with the available APIs rather than a native sync.
At a glance
Different centers of gravity.
Last reviewed July 11, 2026. Linear facts below come from its current first-party pricing and Customer Requests documentation.
Request intake
- FeatureJet
- Public board and in-product widget
- Linear
- Manual entry plus supported service, CRM, Slack, email, form, and API paths
Demand signal
- FeatureJet
- Verified individual votes and comments
- Linear
- Requests linked to customers, issues, and projects; customer attributes can inform priority
Progress sharing
- FeatureJet
- Public board, roadmap, changelog, embeds, RSS, and voter email
- Linear
- Internal issues, projects, timelines, releases, and release changelogs
Engineering workflow
- FeatureJet
- Use your existing tracker
- Linear
- Issues, cycles, projects, releases, code, and agent workflows
Pricing shape
- FeatureJet
- $15/month flat or $119/year
- Linear
- Free plan, then per-member paid plans
Sources: Linear pricing, Customer Requests documentation, Linear Asks documentation, and Releases documentation. Verify current terms before purchasing.
Choose by job
Buy the system your bottleneck calls for.
The strongest decision is not a feature-count contest. It is whether your missing system faces inward toward delivery or outward toward customer participation.
Choose FeatureJet when…
You are a founder or small SaaS team that wants a polished public feedback board, low-friction verified voting, a customer roadmap, a changelog, embeds, and automatic shipped follow-up at a flat price.
Choose Linear when…
Your core need is internal product execution: issues, cycles, projects, timelines, releases, engineering integrations, customer records, and sophisticated workflows across a growing team.
Use both when…
Customers need a purpose-built public home while the team needs Linear's execution depth. Keep public promises and feedback in FeatureJet, then create or link the internal work in Linear using a lightweight team convention.
Questions, answered
Know which layer you need.
Is FeatureJet a full alternative to Linear?
Not for internal engineering execution. FeatureJet replaces or adds the customer-facing feedback layer: public requests, verified votes, a public roadmap, a public changelog, embeds, and voter follow-up.
Does Linear support customer requests?
Yes. Linear Customer Requests can link customer feedback and customer attributes to issues and projects. Its documentation says manual customer requests are available on currently offered plans, while some intake integrations require higher plans.
Can FeatureJet and Linear be used together?
Yes. Use FeatureJet as the public feedback system and Linear as the internal execution system. FeatureJet does not currently advertise a native Linear sync, so teams should define a lightweight manual or API-assisted handoff.
Start with the customer-facing gap.
FeatureJet is $15/month or $119/year for unlimited boards, posts, and voters. Explore the real public board first, then launch your own feedback loop.